Pool, Spa & Wellness Facilities Maintenance
Our commitment to providing the highest-quality experience doesn’t stop once we’ve built and installed a swimming pool, spa, sauna, steam room or treatment room. As industry-leading swimming pool builders and spa and wellness design experts, we also work with many of the UK’s leading hotels, health clubs and facilities management companies providing exceptional servicing options, expert repairs and maintenance plans that meet their unique needs and equipment specifications to ensure their installations run smoothly all year round.
Comprehensive Pool & Wellness Facility Servicing
Routine maintenance, cleaning, and proper equipment are crucial to keeping a pool or wellness experience room in good working order. Our highly skilled team of engineers are available to carry out regular UK-wide swimming pool and spa service and maintenance solutions and are backed by help and advice from our dedicated service helpline.
Available to commercial or domestic customers, our maintenance experts undertake all aspects of repairs and maintenance. From fault finding and leak repairs to spring commissions, winter close downs, sand changes, feature shower repair, sauna and steam-room maintenance, lighting, commercial plant refurbishments and plantroom equipment inspection and setup, under water tiling repair we can help maintain your installation to its highest standard and give you peace of mind that everything is well taken care of.
Bespoke Servicing Solutions
Servicing Tailored to Your Needs
Every swimming pool, spa, sauna or steam room is different, and we provide a range of service and maintenance contracts specifically designed to suit each individual customer’s requirements.
We offer a complete after sales service to help keep your new installation in excellent condition, taking care of all your maintenance needs and making it last for years even when it’s not being used.
What we offer:
Bespoke service schedules with cost report and remedial works identified
Discounted contract packages
New or replacement sauna and steam rooms
After Care Solutions
Servicing & Maintenance Plans
To ensure that you get the utmost value from the investment made in the equipment installed, we offer a wide range of standard or tailor-made PPM visits. Our service engineers will aim to attend your site within 24 hours if required. Contracts can include the water treatment and chemical dosing systems, sauna, steam room and wellness suites. Whether it be weekly, monthly or yearly, single year or multi-year, including or excluding spares, the contract can be as simple or as comprehensive as is needed. Routine visits should reduce the amount of reactive call outs you require but also give you an ongoing guide to condition and not allow faults to accumulate and become critical to the point of failure or loss of service.
What we service:
Filtration & Plant
UV Generation
Chemical Dosing
Filters and Media
Balance Tanks
Saunas
Steam Rooms
Wellness Suites
Talk to our team today to arrange a contract that meets your needs.
Our pool maintenance and repair service options include:
Emergency call-outs
If you require urgent assistance, we offer an emergency call-out service, which includes a temporary fix if necessary.
We will attempt to attend your site within 24 hours of the problem being reported, excluding Sundays and Bank Holidays.
Non-urgent call out service
This service is for fault-finding, breakdowns and non-urgent repairs.
Our priority is to get your pool and equipment working again as quickly as possible (minimum call-out fee required. Call out charge per location).
Regular maintenance contracts
We offer a range of contracts, which are specifically designed to suit your maintenance needs and budget.
Recommissioning
We recommission pools at the start of the season by removing and storing covers, reassembling all equipment, topping up pool water levels and performing checks and cleanses.
Decommissioning
We can winterise and decommission your swimming pool at the end of the season by fitting pool covers, lowering pool levels and cleaning your pool to ensure it’s ready for use again next season.
Liner replacement
We can renovate your pool by replacing its liner. We advise that you replace the liner every six to twelve years to avoid your liner getting brittle or cracked and to prevent it from weakening.
Sand Cleaning
It is now fully understood that silica sand in pool and spa filters does not wear and ‘round off’ as was traditionally thought. The sand is fouled and clogged with bio-film, fats and dirt and eventually the filter becomes tired and inefficient. Cleaning the sand with our Silica Wash chemical product can save up to 80% on the cost of changing and disposing of the existing sand.
